Customer policies

Refund Policy

Last updated: September 27, 2026

This policy applies to digital products purchased directly from Morgan Studio. Product-specific conditions shown before checkout also apply.

Refund window

Each product states its refund window and conditions on the product page before checkout. Requests sent within that window, from the email used for the purchase, are handled under those conditions.

Your statutory rights

Nothing in this policy limits rights you have under the consumer protection laws of your country — for example, the right of withdrawal for online purchases in the European Union and the United Kingdom, subject to the conditions set by those laws.

Problems with a product

If a product is inaccessible, defective, charged twice or materially different from its description, contact us with the purchasing email and transaction details. We will review the request under the terms shown at purchase and applicable consumer law, and fix, replace or refund as appropriate.

Subscriptions and cancellation

Recurring products can be cancelled before the next billing date using the method shown at purchase or by contacting us. Cancellation stops future renewals. Unless the product terms say otherwise, it does not reverse a billing period already completed.

How refunds are paid

Approved refunds are returned to the original payment method. The time it takes to appear depends on the payment provider and card issuer.

Delivery

Products are delivered electronically — by download link, email or account access — after a successful payment. The method and expected timing are shown on each product page.

Contact

Questions about this policy: contact@morganstudio.tech or WhatsApp +55 (19) 98274-9762. Please include the email used for any purchase, and never send card numbers or passwords.